{"id":7616,"date":"2024-10-01T10:28:19","date_gmt":"2024-10-01T08:28:19","guid":{"rendered":"https:\/\/www.faster.cz\/?p=7616"},"modified":"2024-10-01T11:02:58","modified_gmt":"2024-10-01T09:02:58","slug":"pbx-for-call-centres-with-encryption","status":"publish","type":"post","link":"https:\/\/www.faster.cz\/en\/news\/actual\/pbx-for-call-centres-with-encryption\/","title":{"rendered":"PBX for call centres with encryption"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The supplier has come a long way since 2020, when we replaced our own control panel solution with Yeastar S. Today, it offers the P Series, which is constantly evolving and adapting to today&#8217;s needs.<\/p>\n\n\n\n<p class=\"has-bordo-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\"><strong>The Yeastar P Series delivers advanced solutions<\/strong> for efficient call management and call centers, including support for encrypted calls for enhanced communication security.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"213\" src=\"https:\/\/www.faster.cz\/wp-content\/uploads\/2024\/10\/logo_yeastar.webp\" alt=\"\" class=\"wp-image-7602\" style=\"width:300px\" srcset=\"https:\/\/www.faster.cz\/wp-content\/uploads\/2024\/10\/logo_yeastar.webp 650w, https:\/\/www.faster.cz\/wp-content\/uploads\/2024\/10\/logo_yeastar-300x98.webp 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Key features include an operator panel that allows managers to:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-square\">\n<li>monitor call status in real time<\/li>\n\n\n\n<li>change agent statuses<\/li>\n\n\n\n<li>manage calls directly from the web interface<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, the Queue panel provides a <strong>detailed overview of queues and agents<\/strong>, including the ability to log them in and out. Another advantage is the <strong>Wallboard<\/strong> with clear call statistics.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/www.faster.cz\/wp-content\/uploads\/2024\/10\/headset-1200x800.webp\" alt=\"\" class=\"wp-image-7605\" style=\"width:500px\" srcset=\"https:\/\/www.faster.cz\/wp-content\/uploads\/2024\/10\/headset-1200x800.webp 1200w, https:\/\/www.faster.cz\/wp-content\/uploads\/2024\/10\/headset-840x560.webp 840w, https:\/\/www.faster.cz\/wp-content\/uploads\/2024\/10\/headset-420x280.webp 420w, https:\/\/www.faster.cz\/wp-content\/uploads\/2024\/10\/headset-300x200.webp 300w, https:\/\/www.faster.cz\/wp-content\/uploads\/2024\/10\/headset-150x100.webp 150w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">P Series also offers integrations with tools such as <strong>Microsoft Teams, SMS and WhatsApp<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With advanced roles and permissions, it is possible to assign specific functions to individual users within the call centre. Customers have access to rich call reports and APIs for interfacing with third-party applications. In addition, the Linkus client in the P Series is enhanced with full functionality for mobile, desktop and web interfaces.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact our sales department for consultation\u00a0<a href=\"javascript:;\">obchod@faster.cz<\/a>, +420\u00a0533\u00a0433\u00a0333<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-btn-square-bordo-fill is-style-btn-bordo-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.faster.cz\/sluzba\/hlasove-sluzby\/\" target=\"_blank\" rel=\"noreferrer noopener\">Customized solutions<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The supplier has come a long way since 2020, when we replaced our own control panel solution with Yeastar S. Today, it offers the P Series, which is constantly evolving and adapting to today&#8217;s needs. The Yeastar P Series delivers advanced solutions for efficient call management and call centers, including support for encrypted calls for [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":5666,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[96,106,107],"tags":[108,109],"kat":[87],"class_list":["post-7616","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actual","category-webhosting-en","category-zakaznicky-en","tag-yeastar","tag-pbx","kat-voice-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PBX for call centres with encryption - Faster.cz<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.faster.cz\/en\/news\/actual\/pbx-for-call-centres-with-encryption\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PBX for call centres with encryption - Faster.cz\" \/>\n<meta property=\"og:description\" content=\"The supplier has come a long way since 2020, when we replaced our own control panel solution with Yeastar S. 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